AIP Technology Privacy Policy
Last updated: 21 July 2026
AIP Technology respects your privacy and is committed to protecting personal information collected through our website, WhatsApp services, customer support channels, training services, and business applications.
Information We Collect
We may collect information such as your name, company name, telephone number, WhatsApp number, email address, enquiry details, service records, training registration details, technical support information, and information you voluntarily provide to us.
How We Use Information
We may use your information to:
- respond to enquiries and provide customer support;
- deliver software, training, consulting, technical support, and related services;
- communicate service updates, quotations, invoices, reminders, and appointment information;
- operate WhatsApp-based customer service and AI-assisted support;
- improve our products, services, website, and support procedures;
- comply with legal, regulatory, accounting, and security requirements.
WhatsApp and Meta Services
When you communicate with us through WhatsApp, certain information may be processed through WhatsApp Business Platform and Meta systems. This may include your telephone number, profile name, message content, message status, and related technical information required to deliver and manage communications.
We do not sell your personal information.
Sharing of Information
We may share information only when reasonably necessary with service providers supporting our hosting, website, messaging, accounting, payment, security, cloud, and business operations, or when required by law.
Data Security
We take reasonable administrative and technical measures to protect personal information against unauthorised access, misuse, loss, or disclosure. However, no online system can be guaranteed to be completely secure.
Data Retention
We retain information only for as long as reasonably necessary for customer service, business, accounting, legal, security, and operational purposes.
Your Rights
You may contact us to request access to, correction of, or deletion of your personal information, subject to applicable legal and business record requirements.
Data Deletion Requests
To request deletion of your personal information, contact us at:
Email: chatgpt@aiptech.my
Please include your name, contact number, and sufficient information for us to identify the relevant records.
Third-Party Links and Services
Our website or communications may contain links to third-party services. Their privacy practices are governed by their own policies.
Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will be published on this page with the updated date.
Contact Us
AIP Technology
Website: https://aiptech.my
Email: sales@aiptech.my
