What’s the news?
The government is rolling out a nationwide initiative requiring telecommunications companies to integrate with MyDigital ID as part of efforts to tighten SIM-card registration and verification. Under the plan:
- Existing prepaid numbers must be re-verified (whitelisted) under verified identity records.
- New SIM registrations will require identity verification directly linked to official records held by the National Registration Department (NRD).
- Logging in to telco apps or services may also require use of MyDigital ID to confirm identity.
According to the head of NACSA, this move aims to prevent misuse of mobile numbers for crimes like scams, identity fraud, and other illicit activities.
Why the move matters
- Tackling scams and fraud: Mobile numbers are often exploited for phishing, impersonation, and scam calls. By tying SIM registration to verified identity, authorities hope to reduce fraudulent activity.
- Better digital security: A verified-identity system makes it harder for criminals to hide behind anonymous or fake numbers, strengthening trust and safety in digital communication.
- Support for national cybersecurity strategy: The integration supports the broader Malaysian Cyber Security Strategy Plan 2025‑2030, aimed at enhancing digital resilience amid rising cyber-threats.
- Transparent consent-based process: Officials clarified that MyDigital ID doesn’t store user activity or track online behavior — it only serves to verify identity during registrations or logins with user consent.
What this means for the public
- If you hold a prepaid SIM card: expect notifications from your telco about identity re-verification or “whitelisting.” You may need your MyKad (or NRD–registered ID) ready.
- For people getting new SIM cards or switching telcos: registration may now require linking the number to MyDigital ID, so ensure your identity details are accurate and up-to-date with NRD.
- For online safety: the measure may help reduce spam calls, scam texts and identity-based fraud — though staying cautious remains important.
- For data privacy: authorities say MyDigital ID does not collect browsing or usage data; it only verifies identity. Use of the system requires user consent.
Looking ahead
The MyDigital–telco integration is a landmark in Malaysia’s push for safer digital infrastructure. As more rules begin enforcing, users should stay aware and respond promptly to any verification requests. Over time, it could make everyday communication like calls and messaging, more secure and trustworthy.
